The Future of AI in HR
In many industries, artificial intelligence is used to automate processes, provide insights and aid in decision-making. It’s not surprising that AI is set to transform HR. In terms of screening resumes for fraud, standardizing job matching, or automating performance reviews, AI will play an important role in HR functions.
It’s therefore important for HR departments to stay up with the latest AI trends. Todd Raphael is the Head of Content for SkyHive and advises businesses to be skeptical about AI solutions that promise to be able to handle everything. Instead, he recommends that companies concentrate on AI tools that offer specific informative post and pertinent benefits to HR operations.
For example, AI can automate onboarding tasks like the management of paperwork, orientation schedules, and initial training by creating personalized employee onboarding experience, thereby increasing the likelihood of retention from day one. Additionally, AI can monitor employee support messages and calls to pinpoint the root of issues with employees, which can reduce the time to respond and improving overall efficiency.
AI is also transforming the learning and development programs (L&D), identifying skill gaps in employees, recommending courses and tracking progress to ensure that they are on the right track. In the same way, AI can help HR managers prioritize employee recognition programs, as well as personal feedback surveys, which allows them to assess team member satisfaction more effectively.